Booking terms

When you book a visit to the Science Museum you will be sent a Booking Confirmation Letter. This letter lists all the activities that you have asked us to book as part of your visit. Where we charge an admission fee for these activities the following Booking Terms apply:

Storytelling

If you need to reduce numbers or cancel your booking for a charged activity you must tell us at least 14 days before the date of your visit.

We cannot accept cancellations or reductions in numbers within 14 days of your visit date, and you will be asked to pay the full cost of the places you have booked.

You can increase numbers for a charged activity at any time provided places are still available.

If you are collecting monies from students please bear these booking terms in mind and allow enough time to tell us about any changes in numbers.

How to pay

Admission to the Museum is free but admission charges apply for some activities.

Payment in advance: for charged events you can pay by credit card at the time of booking. Please do not send cheques or cash in advance.

Payment on the day: your Visit Confirmation Letter will show the amount due. On the day of your visit present this letter at any ticket desk to make payment by cash, cheque or credit card. Cheques should be made payable to NMSI Trading Ltd.

Invoicing: if you prefer we can arrange for you to be invoiced.

 

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